High level verbal and written communication with customers and vendors over calls, chat and email.
Answering a high volume of calls from repeat and new overseas Customers.
Receive and log requests for support from help desk, other service delivery staff and/or users;
investigate problems and other requests for support and determines appropriate actions to take.
Prioritize requests in accordance with agreed criteria.
Ensure customer enquiries are answered professionally and promptly.
Liaison with various teams like sales & data management to ensure effective order processing and ensure timely delivery of the orders.
Salary:INR 2,00,000 - 4,00,000 P.A
Industry:Retail / Wholesale
Functional Area:Sales , Retail , Business Development
Role Category:Retail Sales
While coming to the Interview, Please mention in Top-Right side Corner of your resume:"REFERRED BY FRESHERSLIVE.COM WEBSITE"
Desired Candidate Profile
UG: Any Graduate - Any Specialization
PG:Any Postgraduate - Any Specialization
Doctorate:Doctorate Not Required
Excellent Verbal and written Communication Skills.
Possess a strong attention to detail and a high level of professionalism.
Analytical and Customer service skills.
Good at Multitasking.
Strong computer literacy with ability to grasp in-house programs.