Wipro Recruitment 2023 Apply Online Quality Analyst Job vacancy

Wipro Recruitment 2023 Eligibility Details

Job Description

Role Purpose

The purpose o central quality analyst role is to conduct qualityaudits and perform analytics in different areas as defined by centralquality team, supporting the project teams in ensuring higher clientsatisfaction

Do

• Conduct process quality audits as per plan
• Conduct various process audits as per guidelines and SPO’sdefined in QMS
• Prepare findings from the report and share it with the account/project leadership on daily/ weekly/ monthly, as required
• Conduct weekly analysis to identify the error trends and for top2 errors, conduct root cause analysis (RCA)
• Conduct calibration communication to communicate any changesfrom the client and conduct refresher trainings to bridge any skill gapdue to these changes
• Conduct analysis, report generation and process compliancein different areas like metrics office, CAG, Process Definition
• Ensure processes to be followed in Wipro in terms of all qualitynorms in the areas of project management and highlight potential risks
• Provide insights and process guidance to the projects as per theneed
• Prepare timely dashboards, reports, insights and share with thecentral quality and delivery teams to ensure minimum client escalation
• From time to time highlight any critical escalations where thecentral quality team’s intervention is required in any BU projectteam
• Automate the report generations etc to ensure minimization ofnon-value added tasks, ensuring maximum utilization of existingplatforms and their increased adoption

Selection Process for Wipro Recruitment 2023

Selection Will be Based either Written Exam/Interview

How to Apply Wipro Recruitment 2023 at wipro.com?

Interested and Eligible Candidates can apply the post on or before last date