IIM Bangalore Jobs 2019: 01 Assistant Manager/ Associate Manager/ Manager/ Programmes Vacancy for Any Graduate, Any Post Graduate Salary 82,000 published on 30th May 2019

On 27/05/2019, IIM Bangalore announced Job notification to hire candidates who completed Any Graduate, Any Post Graduate for the position of Assistant Manager/ Associate Manager/ Manager/ Programmes.
Vacancy 1 Assistant Manager/ Associate Manager/ Manager/ Programmes
Qualification Any Graduate, Any Post Graduate
Vacancies 01 Post
Salary Rs. 56,000 - Rs. 82,000/-Per Month
Experience 8 - 14 years
Job Location Bengaluru|Bangalore
Last Date to Apply 06/06/2019
Other Qualification Details:
1. Qualification: Candidate must be a graduate from a reputed university or Institution.  Post Graduate from a reputed university or Institution. Holders of Post graduate diploma can also be considered.
2. Experience:
      a. Should have minimum of 8 - 14 years of experience in a customer facing role.  Computer literate and experience in database navigation and should be well-conversant with MS Office applications.  Excellent communication skills and strong telephone manner.
      b. Must have a proven experience in Sales in a B2C environment.  Should have a good grasp of the management concepts, frameworks and tools for the various functional areas of management and should be able to use this knowledge to relate to the customer requirements.
3. Compensation: Monthly CTC will be in the range of Rs. 56,000 to Rs. 82,000.
4. Reporting Relationships: Assistant Manager / Associate Manager / Manager Programmes -EEP will be reporting to Chief Programmes Officer - EEP.
5. Duration: Assistant Manager / Associate Manager / Manager Programmes will handle the project management responsibilities for 2-3 Long Duration (including phased) programmes and Short-Duration programme at any point of time.
6. Key Skills / Abilities / Knowledge required: 
       a. Excellent communication skills, mature attitude with a capability to discuss business issues, confident and self-motivated, friendly personality and team player, outbound calling or customer service experience.
       b. Good attention to detail, computer literate and experience in database navigation, ability to write detailed follow-up notes for business reporting, knowledge of the executive education or training industry is an advantage.
7. Audience/interface:
        a. Internal: Faculty, Staff.
        b. External: Corporates, Industries.

Major Duties and Responsibilities

1. Assistant Manager / Associate Manager / Manager Programmes will be assisted by Programme Administrators in the smooth delivery of the programme.  Assistant Manager / Associate Manager / Manager Programmes has to identify the list of activities for the smooth running of the programme and needs to get it done in a timely manner.
2. Where needed, he/she needs to help with the programme marketing through outreach / leads follow-up.  Once the programme is confirmed, he/she needs to own the customer interface till the programme closure.  Must be adept at handling client interactions and is the SPOC through all phases of the programme
3. Must win the credibility and confidence of the client and is responsible for repeat programmes and for new programmes from the same account.  The management of the Learning Management Server ( LMS / MOODLE) for the programme.  Ensure that all the programme follow a uniform directory structure.  The contents – pre-reads ( cases, Journal articles, books etc) are uploaded to LMS.
4. Manage the discussion boards and where necessary interact with the faculty to address the queries of the participants.  Manage all aspects of Programme delivery.  Interface with the Programme Directors and the teaching faculty for the delivery of the programme.  Review the programme folder to ensure that it complies with the copyright requirements and the readings are legible and are of good quality.
5. Customer Interface.  Programme Manager will be assigned an account during the final stages of contract negotiations.  Must work with the customer and the Senior Manager-Customised Programmes to finalise the agreement and get a customer sign-off.  Must ensure that the payment milestones and invoicing is done as per the agreement.
6. Must be proactive in managing the deliverables and create a weekly dashboard for review and identify any red flags.  Post-programme sign-off.  Draw up a project plan that has the work-breakdown structure, resources and timelines.  Ensure timely completion of activities.  Obtain the list of participants and participants’ profile from the client.
7. Share the participant profile with the programme directors and teaching faculty.  Create a Moodle account and the directory structure for the programme.  Communicate the Moodle access credentials to the participants.  Post programme completion.  Share the programme feedback with the customers and facilitate a discussion on the next steps.

Address

Bannerghatta Main Rd, Opp to, Apollo Hosptials, Bilekahalli, Bengaluru, Karnataka 560076.

Selection Procedure

Selection Will be Based either Written Exam/Interview

How to Apply

Closing date for applications is June 06, 2019 Only shortlisted candidates will be intimated.
 
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