HCL Recruitment 2023 Apply Online Associate Consultant Job vacancy
HCL Recruitment 2023: HCL has released Recruitment 2023 notification to fill up Associate Consultant Vacancy. Interested candidates may apply online on before the last date.
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Last updated: Mar 24, 2023 11:26 AM | Abisha Muthukumar
HCL Recruitment 2023 Notification Overview
| Company Name | HCL |
| Post Name | Associate Consultant |
| No of Posts | 1 |
| Job Location | Madurai |
| Last Date to Apply | 2023-03-30 |
HCL Recruitment 2023 Eligibility Details
Project role: Associate Consultant
Location: Madurai
Qualification: B-Tech
Experience: 4.5-8 Years
No. Of Positions: 01
Skills: IBM AIX
Job description:
Key Responsibilities:
- To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team.
- To provide support for on call escalations orL3 level support and doing incident and problem management
- Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives.
- To adhere to quality standards, regulatory requirements and company policies
- To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
- To participate or contribute on EN business in creation of proposals to drive Service improvement plans.
Selection Process for HCL Recruitment 2023
Selection Will be Based either Written Exam/Interview
How to Apply HCL Recruitment 2023 at hcltech.com?
Interested and Eligible Candidates can apply the post on or before last date
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