AMAZON Recruitment 2023 Apply Online Technical Customer Service Associate Job vacancy

AMAZON Recruitment 2023 Eligibility Details

Key job responsibilities

Your responsibilities will include, but will not be limited to:

•  Providing innovative customer service to address billing, account access and authentication inquires and general resource management while keeping customer data safe.
• Working with other customer support teams to ensure a consistent and high-quality level of support.
• Identifying root-causes of customer issues, areas for improvement and providing valuable feedback to business and development teams.
• Assisting with customer communication during AWS critical launches and support events.

Basic Qualifications

• Bachelor’s Degree in any field
• Overall 1-4 years of experience which includes 1+ years of directly working with customers using computer systems and technology components
• 6+ months of experience in Contact Center and/or customer facing roles in a fast-paced environment
• General knowledge in one or more technology domain areas (e.g., cloud computing, internet, network, software, systems)
• Computer literacy with experience using Windows/MS Office (i.e., Outlook, Excel)
• Demonstrated advanced proficiency in English both written and spoken (APJC, EMEA, SJO)
• Familiarity with Web Technologies and the Internet.

Preferred Qualifications

• 1+ years of experience in Contact Center or Customer Support in a fast-paced support environment
• Experience with Amazon Web Services products and features or Cloud Computing technologies
• Experience in Technical support

Selection Process for AMAZON Recruitment 2023 

Selection Will be Based either Written Exam/Interview

How to Apply AMAZON Recruitment 2023 at amazon.in?

Interested and Eligible Candidates can apply the post on or before last date