AMAZON Recruitment 2023 Apply Online SPS Associate Job vacancy

AMAZON Recruitment 2023 Eligibility Details

Role and Responsibilities:

Summary of Responsibilities
• The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.
• Demonstrates effective, clear and professional written and oral communication.
• Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers' issues.
• Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
• Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
• Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
• Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
• Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller's issues and questions

Basic Qualification

• Education: Bachelor Degree in any discipline with 0-10 years of experience.
• Excellent written and verbal communication.
• Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.
• Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off.
• Candidates willing to work on Phone/chat & emails (concurrent blended profile)
• During the first four months (Training & Transition) no unplanned leaves are allowed.
• Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and MS Office.
• Should be willing to service selling partners from all marketplaces across the Globe (Including India USA EU and ME)
• Should have power back up in case of power shut down. up to the duration of his shift
• Candidates who are based in “Karnataka” should apply

Preferred Qualification:

• Education: Bachelor Degree in any discipline with 0-10 years of experience.
• Excellent written and verbal communication.
• Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.
• Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off.
• Candidates willing to work on Phone/chat & emails (concurrent blended profile)
• During the first four months (Training & Transition) no unplanned leaves are allowed.
• Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and MS Office.
• Should be willing to service selling partners from all marketplaces across the Globe (Including India USA EU and ME)
• Should have power back up in case of power shut down. up to the duration of his shift
• Candidates who are based in “Karnataka” should apply

Selection Process for AMAZON Recruitment 2023 

Selection Will be Based either Written Exam/Interview

How to Apply AMAZON Recruitment 2023 at amazon.in?

Interested and Eligible Candidates can apply the post on or before last date