'Twitter Sewa' launched to address comman man's concerns
Posted on:03 Aug 2016 09:37:24
03 August 2016 Current Affairs GK: Union Communications Minister Manoj Sinha has launched the ‘Twitter Sewa’ or addressing the complaints and concerns of common man and other stake-holders in the telecom and postal sectors. The twitter handle of the Minister will be @manojsinhabjp.
This platform to provide a transparent, clean and responsive, and accountable administration.
Both the telecom and posts are service sectors, customer is the king here and this is all the more relevant for BSNL and MTNL.
Telecom service providers are expected to resolve the complaints forwarded to them under this arrangement.
The minister also underlined that there are chances that this Twitter Sewa may be misused by some undesirable elements but he expressed hope that Twitter authorities will take care of the same.
Telecom operators from government as well as private and the Department of Posts shall use the utility of the ‘Twitter Sewa’ to the fullest to address the grievances of the public.
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