10 August 2017 Current Affairs: Amazon announced the launch of Virtual Customer Service (VCS) model.It is an initiative launched to create cost efficient employment prospects for skilled candidates seeking more flexible work.
It aims to provide and enhance a proficient support experience to customers.
The virtual customer service would help reduce customer’s effort, make it simpler to detect and quickly resolve the problems.
It also helps in their needs and educating them on relevant products, programs, and services offered by Amazon.
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