Indian Overseas Bank Credit Card Credit Card. How to apply for a credit card, Indian Overseas Bank Credit Card Net banking, Check Eligibility, status, bill payment

Indian Overseas Bank offers IOB credit cards which are globally accepted. The customers can enjoy a lot of privileges by owning these IOB credit cards which is one of the topmost credit cards. The customer-friendly advantages are the main reason for attraction of customers towards IOB credit cards. Read the article to know more about IOB credit cards. https://www.fresherslive.com/credit-card/iob-indian-overseas-bank-credit-card

Last modified:2019-08-18


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Table of content

#1. IOB Credit Card Payment:

#2. IOB Credit Card Login:

#3. IOB Credit Card Status:

#4. IOB Credit Card Customer Care:



Types of IOB Credit Cards

IOB Credit Cards includes affordable fees & charges, with the cardholder having an option to avail add-on cards. With the possession of an IOB credit card, you get to acquire enhanced privileges, benefits and fortunate offers over bank-free transactions. The two credit cards offered by IOB are mentioned below:

  1. IOB Classic Credit Card

  2. IOB Gold Credit Card

Features & Benefits of IOB Classic Card

This unique credit card is available with customer-friendly advantages, making it one of the topmost credit cards. Below mentioned are the attractive features & benefits of IOB Classic credit card.

Global Acceptance: The best thing about this credit card is its global acceptance. Cardholders can easily use the IOB Classic Card all over the world for making purchases within the allotted credit limit. In India, you can make transactions at more than 6.5 lakh outlets using this credit card.

Rewards Program: Reward points are provided to the cardholders based on their e-commerce transactions. Moreover, your Point of Sale purchases also delivers reward points.

Easy Payments: If you want to access simplified banking solutions, think about IOB Classic Card. The cardholder can easily make payments associated with credit cards through the Net Banking platform managed by IOB.

SMS Alerts: The customers would receive SMS alerts for every transaction processed using their Classic Credit card. This is a helpful service that would keep you up-to-date about your transactions.

Add-On Cards: You can avail an add-on card which brings along a variety of exclusive privileges even for your family members. IOB Classic Credit Card holder is permitted to issue a maximum of 4 add-on cards by simply filing a request over the official Net Banking portal.

Flexible Payment Facility: Customers associated with IOB Classic Credit cards are offered the option of flexible payment. Using this feature, the customer has to only settle the minimum due value in place for the total outstanding amount.

Simple Cash Withdrawal: You can use your IOB Classic Card for withdrawing cash at any of the ATMs across India. This is a wonderful facility that is beneficial in case of emergency situations.

Features & Benefits of IOB Gold Credit Card

With the possession of the IOB Gold Credit Card, the customers can make use of the various features & benefits. Some of the main aspects are mentioned below:

Rewards Scheme: IOB Gold cardholders get to access reward points based on their Point-of-Sale and online transactions processed using the credit card.

Easy Payments: The customer can settle payments associated with credit card bills through the Net Banking website managed by IOB. This service can be availed from anywhere with a computer system and an active internet connection.

Global Acceptance: The IOB Gold Credit Card is globally accepted and recognized across various regions of the world. In India, this particular IOB credit card is operational in more than 6.5 lakh outlets.

Flexible Payment: IOB credit cardholders can cherish this impressive flexible payment option, which is of great use. Based on this facility, the customers only has to make a minimum due payment apart from offering the total outstanding amount.

Supplementary or Add-On Cards: Experience privileged offers and exclusive discounts by accessing an add-on card. Do make a note that the primary cardholder can receive a maximum of four add-on cards, which can be issued specifically for the members of their family.

Fast Cash Withdrawal: Customers can effectively use their IOB Gold Credit Card for withdrawing money through ATMs present all over the country. Moreover, they can even use it for making PoS transactions.

Fees and Charges of IOB credit cards

Each and every credit card has its own fees and charges applicable according to its features. Likewise, IOB credit cards also have charges which will be levied in case of late payment or when the customer crosses the credit limit allotted. The charges vary depending upon the penalties or services provided by the credit card.

Services/Cards IOB Gold Credit Card IOB Classic Credit Card
Card limit Rs. 60,000 to Rs. 5,00,000 Rs. 10,000 to Rs. 50,000
Photo Card Rs. 100/- Rs. 100/-
Charges for issuance of the card No charges (non-photo card) No charges (non-photo card)
Hotlisting fee Nil Nil
Annual maintenance charges Nil Nil
Duplicate statement copy Rs. 50/- Rs. 50/-
Late Payment Fee Rs. 100/- Rs. 100/-
Cash advance fee Rs. 22.50 per Rs. 1000/- or part thereof Rs. 22.50 per Rs. 1000/- or part thereof
Charge slip copy Rs. 100/- Rs. 100/-
Replacement/Re-issue of lost/damaged credit card Rs. 100/- Rs. 100/-
Cash advance interest 24% (annualized) from the date of the withdrawal till settlement date 24% (annualized) from the date of the withdrawal till settlement date
Secured Online transactions Verified by VISA (VBV) Verified by VISA (VBV)
Foreign Currency transactions 2.5 % on the transaction value 2.5 % on the transaction value
Interest on Rollover credit 24 % (annualized) 24 % (annualized)
Charges for Cash Withdrawal from other Bank’s ATMs(VISA) Rs. 100 /- per withdrawal Rs. 20 /- per balance inquiry Rs. 100 /- per withdrawal Rs. 20 /- per balance inquiry
 

How to Apply for an IOB Credit Card?

IOB credit cards can be availed by submitting the application form in the bank branch after filling in your details. Currently, IOB does not offer an online facility to apply for an IOB credit card. However, you can download the application form from the given link. If you are not comfortable with the internet mechanism, you can also visit the nearest IOB branch and apply for a credit card. Make sure you carry all the required documents while visiting the bank.



Eligibility Criteria and Documentation Process

IOB has set eligibility criteria to its customers to avail a credit card. The applicant should meet the age criteria of the bank since it helps the bank to make an estimate of the earnings of the applicant and his/her repayment capacity. If the applicant has a regular source of income, it will be helpful for the bank to determine the maximum limit of the credit card to be allotted.

IOB requires certain documents from its customers who want to own an IOB credit card in order to make them enjoy all the benefits without any issues. If the customer fails to meet the demands of the bank, then he/she will not be able to avail an IOB credit card.

Eligibility Criteria:

  • Applicant has to be aged 18 years and above. Moreover, he/she should be an Indian resident.
  • Applicant must have an admirable CIBIL score.
  • Applicant should not have any defaulted payments associated with the bank.
  • Applicant should hold a steady income source that would be verified with the help of income documents.

Documents Required:

Identity Proof –

  • Copy of Driving License
  • Copy of Aadhaar UID
  • PAN Card
  • Copy of Voter’s ID Card
  • Passport copy

Income Proof – Candidates should offer their latest ITR Statements, Salary slips and Form 16 as a proof of income.

Residence Proof – Candidate should submit residence proof whenever you are applying for IOB credit card. It can either be your latest telephone bill, electricity bill or passport.

#1. IOB Credit Card Payment:

Most of the users pay their bills online since it is user-friendly and easy to access. IOB credit card bill will be generated every month based on the transactions made throughout the month made by the user. The user will have to make payments before the due date to avoid penalties. There are numerous ways through which IOB customers can pay their IOB credit card bills.

IOB Account Holders:

You can register with the bank for net banking facility to make your credit card payments online. After the registration, you can submit a written standing instruction to automatically debit a predetermined amount from your account. This will help you pay the bills on time and avoid late payment charges.

ONLINE: You can pay your credit card bills online when you have an active internet connection. There is a number of ways through which you can pay your credit card bills online. Let us have a look at it in detail.

  • Net banking: You can easily pay your credit card bills online using the net banking service of IOB. You need to have an account with the bank to use the service. You have to sign up for the service and add their credit cards for the same. You will be able to get all the details related to your credit card through this facility. Once you have activated the service, you simply have to visit the website of the bank and log in using their username and password. Choose the Funds Transfer option and add your credit card number as a beneficiary. After this, select the card, the bill of which you want to pay and the bank account which you want to transfer and confirm the date of the transaction. Validate it using a transaction password or OTP number to confirm the transaction.

  • ATM Funds Transfer: To transfer funds via ATM, you have to first select the bill payment option for credit card and then choose the account through which they wish to make the payment. Now, they have to enter the number of the Beneficiary credit card and confirm the transaction.

  • Auto Debit Facility: IOB provides you an Auto Debit Facility using which you can authorize the bank to deduct a certain percentage of the dues pending every month on the due date from their IOB account. You have to download the Auto Debit form and mail it to the bank to activate this facility.

IOB Credit Card Bill Payment from Non-IOB Accounts:

  • Bill Desk: You can use the IOB Billdesk web page which is set up to pay your credit card bills. Fill out the required details which also includes the credit card number and payment amount. The customers are then directed to IOB net banking portal to complete the credit card bill payment. The customers will receive an online transaction confirmation as well as a Transaction Reference Number after a successful transaction.

  • NEFT: You can pay your credit card bill from any other bank account by using the NEFT facility. The instructions may vary slightly in different banks, but, in most cases, you need to add your credit card number as the payee account number to make the payment through NEFT. Any payments made during the working hours on a weekday are credited on the same day while the payments made after working hours are credited on the next business day.

  • Electronic Clearing System (ECS): Electronic Clearing System helps you pay your IOB credit card bills. Through this facility, you can authorize IOB to deduct your credit card bill amounts from accounts that they hold with any other bank in India. The amount will be debited 3 working days before the payment is due. To use the service, customers have to download the ECS form, fill and mail it to the bank.

  • SWIFT Transfer: Cardholders outside India can use Society for Worldwide Interbank Financial Telecommunication (SWIFT) facility to pay their IOB credit card bills. You can transfer money from your local branch to your IOB credit card.

  • VISA Money Transfer (VMT): VISA Money Transfer (VMT) has made the payment process of IOB Bank VISA credit cards easy and simple. This service allows you to pay your pending credit card bills by transferring funds to your VISA credit card online from your other bank account.

 

OFFLINE: In case you do not have an active internet connection or if you feel uncomfortable with the online mode of payment then you can try the manual method where you will have to visit the bank. Let us discuss in detail

  • Cash payment: You can pay your IOB credit card bill by paying in cash at any one of the branches nearest to you. A processing fee per payment will be charged by the bank when you pay your credit card bill.

  • Cheque payment: If you prefer to pay your credit card bills using cheques, then you can do so in the same way as you would pay your credit card bills by paying cash. You can also drop of the cheques mentioning your credit card number and other required details at the bank ATMs where there are drop boxes for this purpose. The payment will get cleared within 3 working days.

#2. IOB Credit Card Login:

NetBanking helps the customers to enjoy convenient banking from home or office. IOB credit card netbanking allows its users to have access to their bank account 24x7 anywhere at any time. It helps the user to manage all his bank transactions without visiting the bank’s branch office.

Benefits of using IOB Net Banking Service:

Many things have been made easy and convenient on the internet. The online banking service has been made comfortable for its customers. IOB Credit Card users can get the following benefits by registering their credit card for online banking services.

  • 24x7 access to account information: You can have access to most of the credit card related information and transactions from anywhere and at any time. It can be your last credit card transaction or 6 months old statement.

  • Safety and security: The most advanced security system is used by IOB to protect the transactions done using internet banking. With additional security features such as Dynamic access code, Digital Signature Certificate, Beneficiary Activation Code and other banks provide another layer of security for the net banking transactions.

  • Access to online services: You can avail online services offered by the bank besides getting access to account related information. Service requests such as reporting lost/stolen credit card, credit card PIN generation, block credit card and a lot more using your credit card net banking account can be raised using your online banking account.

#3. IOB Credit Card Status:

Currently, IOB does not offer an online facility to check the status of your credit card application. However, you can contact the IOB customer care service to know the status of your application. Ensure you have the application reference number and the registered mobile number handy, as it will be required to check the application status. You also have the option of visiting the IOB branch and asking the respective personnel to help you check your application status.

#4. IOB Credit Card Customer Care:

In case of any queries or issues with your IOB credit card, you can contact the 24/7 customer care center. Its toll-free number is 18004257744.

Customers can contact IOB’s credit card division at 044-28519573/9574/9575. This will be available only on working days between 10 am to 6 pm.

For any other queries, you can contact their national toll-free number at 18004254445.

IOB also has a toll free number against corruption. You can contact them to complain against any corruption or office – 1800425340

Grievance Redressal:

If you want to file a complaint related to IOB credit cards, then you can feel free to call the grievance redressal officer. Here are the details:

Chief Manager

Phone - 044-71729701

Their head office details are

Indian Overseas Bank
763 Anna Salai,
Chennai - 600002
Phone: +91-44- 2852 4212

To contact the credit card division, here are the details of the contact person

Shri. M. Sundaramoorthy
Chief Manager, Credit Card Division
Contact Details - 044-7172 9701
Email ID - creditcard@iobnet.co.in

Details of the Bank’s Nodal Officers:

You can escalate the issues to the Nodal Officer if it is not resolved by the customer care team. Here are the details:
 

Zone Address Email ID Phone Number
Ahmedabad Chief Regional Manager
Indian Overseas Bank Regional Office
Chinubhai Towers, Opp. Handloom House
Ashram Road, Ahmedabad -380 009
regmgr@ahmsco.iobnet.co.in 079-26304320
Bangalore

Chief Regional ManagerIndian Overseas Bank Regional Office
10/1, Palace Road,
Lakhminarayan Complex
Vasanth Nagar, Bangalore-560052

regmgr@bansco.iobnet.co.in 080-22950189
Bhopal Chief Regional Manager
Indian Overseas Bank Regional Office
2, C.P.Square Malviya Nagar
Bhopal - 4620003
bhoregmgr@jaisco.iobnet.co.in 0755 - 2570202
Bhubaneshwar Chief Regional Manager
Indian Overseas Bank Regional Office
B/2, West Shahidnagar
Bhubaneshwar – 760 010
regmgr@bhusco.iobnet.co.in 0674-2544171
Chandigarh Chief Regional Manager
Indian Overseas Bank Regional Office
SCO - 11, Madhya Marg
Sector 7C, Chandigarh-160 019
regmgr@chasco.iobnet.co.in 0172-2792548
Chennai Asst.General Manager
Indian Overseas Bank Customer Service Dept.
Central Office
763, Annasalai, Chennai- 600 002
csd@iobnet.co.in 044-2851 9448
Hyderabad General Manager
Indian Overseas Bank Regional Office
5-9-299, III Floor
Suryalok Complex, Gun Foundry
Abids, Hyderabad- 500 001
regmgr@hydsco.iobnet.co.in 040-23468869
Jaipur Chief Regional Manager
Indian Overseas Bank Regional Office
D-23/A, Prithiviraj Marg,
Chandra Nivas- "C" Scheme
Jaipur- 302 005
regmgr@jaisco.iobnet.co.in 0141-4032708
Kanpur Chief Regional Manager
Indian Overseas Bank Regional Office
10, Nav Chetna Kendra
III Floor, Ashok Marg, Lucknow- 226 001
regmgr@lucsco.iobnet.co.in 0522-2287165
Kolkata Chief Regional Manager
Indian Overseas Bank Regional Office - I
119, 1st Floor
Park Street, Kolkata-700 016
regmgr@calmsco.iobnet.co.in 033-22262300
Mumbai General Manager
Indian Overseas Bank Regional Office - I
Maker Tower ' E' V Floor
Cuffe Parade, Mumbai - 400 005
regmgr@mummsco.iobnet.co.in 022-22174120
New Delhi General Manager
Indian Overseas Bank Regional Office - I
2, III Floor, Rachana BLDG
Rajendra Place, Pusa road
Patel Nagar, New Delhi-110008
regmgr@delsco.iobnet.co.in 011-25730568
Patna Senior Regional Manager
Indian Overseas Bank Regional Office
II & III F, Nasima House
West of Gandhi Maidan
Patna- 800 001
regmgr@patsco.iobnet.co.in 0612-2219025
Trivandrum Chief Regional Manager
Indian Overseas Bank Regional Office
IOB Buildings, 26/170, M.G.Road
Thiruvananthapuram - 695 001
regmgr@trisco.iobnet.co.in 0471-2463383

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