Axis bank Platinum Credit Cards are one of the best products offered by Axis Bank. The speciality of this Platinum credit card is that it offers you a birthday gift every year. It also has an attractive rewards programme to make you enjoy all transactions both domestically and internationally. Sounds cool? Get to know more about this exclusive credit card in this article to grab one of your own.
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What are the main Features of Axis Bank Platinum Credit Card?
The features of Axis Bank Platinum credit card are quite remarkable and attractive to pull the attention of the customers. It provides all sorts of satisfaction a customer can experience by using a Platinum credit card. Here are few main features of Axis bank Platinum credit card mentioned below:
At the point of sales, the Axis Bank Platinum Credit Card has an EMV chip which provides high security from skimming frauds as it requires a PIN authorization.
The cardholder can access Visa international global card assistance services on the loss of card or when emergency replacement is required
The customers can earn reward points on the amount spent using a Platinum credit card. Purchases can also be converted to easy EMIs to facilitate payment.
Cash withdrawals do not provide any edge reward points where the cardholders can withdraw cash from any ATM across India.
Instant alert services can be activated free of cost on your registered mobile number to know your transaction amount and the outstanding amount of your credit card.
What are the Benefits of Axis Bank Platinum Credit Card?
Axis Bank Platinum credit card is beneficial in many ways to the customers. It offers exclusive rewards, fuel surcharge waives etc. Platinum credit card by Axis bank aims at customer benefits and satisfaction, hence the users prefer this. Following are the benefits of owning a Platinum credit card offered by Axis Bank.
Foreign currency transactions can be made with a currency conversion cost of 3.5% on the transaction amount.
Customers can earn 25% cashback on online booking or box office movie tickets with Axis Bank Platinum credit card. The cashback amount is capped at Rs.1,000 and no reward points are applicable to movie ticket transactions.
By using this card for expenditures, the customers can get access to the eDGE reward points program. The points which have been earned can be redeemed in terms of various products/services features in the online catalog.
The users of Axis Bank Platinum credit card can get 2.5% of surcharge waived off on fuel at all petrol outlets across India. This is valid only on transactions between Rs. 400 and Rs. 4,000. No refund is done on the service tax charged on the surcharge and the benefit is capped at Rs. 400 in each month.
The customers can feel free to access the 24x7 customer care services to get their queries solved at any time.
How to Apply for Axis Bank Platinum Credit Card?
Application for Axis bank Platinum credit card can be done easily either by online mode or offline mode. Both the processes are made simple so that the customer will not find it difficult to obtain the credit card. By following the below-mentioned procedures, the customers can avail an Axis bank credit card:
Online: To apply for Axis Bank Platinum credit card, follow the below-mentioned step by step process
- Step 1: Log on to www.axisbank.com
- Step 2: Click on “Apply now” tab which is on the main menu
- Step 3: Choose
- Step 4: You will be redirected to the ‘Click to Connect’ page
- Step 5: Now you are required to fill basic details like your name, mobile number, professional details, monthly income, and your area pin code
- Step 6: Click on ‘Call Me’ and you will immediately get a call from one of their executives. If you wish to receive the call later, you can choose the respective option
The executive will guide you through the rest of the process. A representative will visit you for detailed form filling and documents collection.
Once verified, your Axis Bank Platinum credit card will reach at your address within 21 working days.
Offline: For customers who do not prefer online mode, always have another option. They can visit the nearest Axis bank branch and communicate their need and one of the executives will help you. The credit card representative will explain to you about the credit cards offered by Axis Bank. you can choose the one you like and submit your documents to the representative post which he/she will check your eligibility and approve your request.
What are the Fees and Charges?
Axis Bank Credit Cards come with a host of rewards, discounts and other privileges that can capture your imagination. Let’s find all those in the below table. The fees and charges are applicable as mentioned below.
|Joining Fee||Rs. 500 (Waived on spends of
Rs. 5000 within 45 days of card setup), for cards setup on or after February 07, 2011. Nil, for cards setup before February 07, 2011
|Annual fee||Rs. 200 (from 2nd year onwards, waived on spends Rs. 1,00,000 in the preceding year) for cards setup on or after February 7th, 2011. Nil for cards setup before Feb 7th|
|Add-on card joining fee||Rs. 100 for cards setup on or after 7th February 2011. Nil for cards setup before Feb 7th, 2011|
|Add-on card annual fee||Nil|
|Finance charges||2.95% per month (41.75% annually)|
|Cash Withdrawal Fees||2.5% of the cash amount (Min Rs. 250)|
|Fee for cash payment||Rs. 50|
|Card Replacement (Lost, Stolen or Re-issue)||Waived|
|Duplicate Statement Fee||Waived|
|Cheque return or Dishonour fee||Rs. 300|
|Surcharge on purchase or cancellation of Railway Tickets||As prescribed by IRCTC/Indian Railways|
|Fuel Transaction Surcharge||Waived (For fuel transaction to be between Rs 400 and Rs 4000)|
|Foreign Currency Transaction Fee||3.50% of the transaction value|
How to pay my Axis Bank Platinum Credit Card Bill?
You can pay your Axis bank credit card bills either through online or offline mode. Your credit card bill will be generated by the lender at the end of the credit period. It will either be mailed to your registered mail ID or will be sent to your postal address. Following are the ways to pay your credit card bill:
Axis bank internet banking
Electronic Clearing Service (ECS)
National Electronic Funds Transfer (NEFT)
Visa Money Transfer
Payment from other bank accounts
IMPS - Immediate Payment Service
Cheque or Draft Payments
Electronic Clearing Service - Auto Debits
For more information and a detailed study on how to pay your Axis bank credit card bill, please refer our Axis Bank Credit Card article.
What is the Eligibility Criteria and Documentation Requirement to avail an Axis Bank Platinum Credit Card?
The eligibility criteria and documentation requirements vary for each credit card. To avail a Platinum card from Axis bank, you need to prove your eligibility by submitting certain documents as a proof that you will be able to pay the credit card bill on time.
The primary cardholder should be aged between 18 and 70 years.
An add-on cardholder should be over 15 years of age.
The applicant should be an Indian or a Non-Resident Indian
The applicant can either submit a copy of PAN or Form 60
Passport size photograph
As a proof of income, the applicant must submit the latest salary slip/Form 16/IT return copy
The applicant can submit either Passport, Ration card, EB Bill or Telephone bill as a proof of residence
As an ID proof, the applicant has to submit either the Aadhaar card, Driving license, PAN card or Passport.
Credit cards are brought by the customers for its attractive rewards. Rewards are the main feature of a credit card. When you own a credit card with an amazing rewards programme, you will be the one who earns a profit on spending your money. Likewise, Axis bank Platinum credit card offers great rewards to its customers to make them enjoy all the transactions.
You can earn 6 Edge Loyalty Reward points on almost all sorts of transactions, except for fuel transactions
Earn 6 Edge Loyalty Reward points on a spend of Rs.200 domestically
You can earn 12 points on a spend of Rs.200 internationally
For the transactions completed with this credit card, you will be rewarded with 2x Edge Loyalty Reward Points during your birthday month as a birthday gift.
You can earn 100 reward points when you make an add-on or acquire a supplementary card.
Why Choose Axis Bank Platinum Credit Card?
Why would you ignore a credit card which offers special rewards just for you on your birthday month as a birthday gift? Axis Bank credit cards are well known for its cash back options, reward points, higher credit limits, discounts on dining, shopping and e-commerce transactions, exclusive airline vouchers, and much more. The 10X reward points on weekend spend, subscription to airline membership programs and a premium economy class air ticket offer suit many wanting to lead a luxurious lifestyle.
Axis Bank Credit Card Customer Care
Axis Bank Customer Care services are up 24x7. The customers can feel free to call and get their queries solved at any time from anywhere.
Axis Bank Credit Card customers can reach out to Axis Bank Customer care via call or email. Given below are the details:
Axis Bank credit card customer care Toll-Free number: 18002095577, 18001035577
Axis Bank credit card customer care Email ID: You can write your grievances and queries through online submissions of the official website of Axis Bank. You can also alternatively mail Axis Bank at email@example.com.
Axis Bank credit card customer care number for reporting a loss of credit card: 022-67987700
Axis Bank Overseas Banking - Grievance Redressal
If you are an Axis Bank customer residing abroad including Singapore, Hong Kong, DIFC, Sri Lanka, Abu Dhabi, and UAE, you can follow the below grievance redressal process, if you are satisfied with the response you got from the customer care department.
Step 1: The first level of escalation for overseas customers will be to submit an online grievance redressal form. You can access this form in the ‘Overseas Banking Grievance Redressal’ page on the Axis Bank official website. Click on the link you find on the page and fill in the online form. Axis bank customers and non-customers, both can submit an online grievance redressal form. You will be responded by the grievance department within 10 working days. Once you have escalated the issue, Axis bank will get in touch with you via phone or email to resolve the issue.
Step 2: If you do not hear from Axis Bank within 10 working days after the submission of the online grievance redressal form, you can further escalate the issue to Axis bank Nodal Officer by submitting the form online. Under step 2, you will find the online form to escalate the issue on the same page. Click the link and fill the form. You will be asked to enter your Service Request Number and the account details. Once you escalate the concern to the Nodal officer, you will get a response within 10 working days.
Step 3: If you do not get any response from the Nodal Officer within 10 working days, you have all the rights to further escalate the issue to Axis Bank’s Principal Nodal Officer (PNO). You will have to submit a separate form online to escalate the concern to the PNO. The form will be available under step 3 in the grievance redressal page on Axis Bank website. Fill all the details required, check the authorization box and submit it to receive a call or email providing resolution to your query from the bank. Your concern/query will most likely be resolved in any one of the three levels.
Axis Bank credit card NRI Phone Banking Numbers.
If you are a Non-Resident Indian (NRI) and have an Axis Bank credit card, you can make use of the NRI phone banking service. Listed below are the toll-free numbers for NRIs. You can call the number applicable in your country and get your credit card information via phone call
Canada -1855 436 0726
Saudi Arabia -800 850 0000
India - 8001085577
UK -0808 178 5040
Australia -1800 153 861
Qatar -00 800 100 348
Singapore -800 1206 355
UAE - 8000 3570 3218
Bahrain - 800 11 300
Axis Bank Agri-rural phone banking numbers
Within India - 1800 419 5577
Outside India - +91 22 27648000
Emergency services (Block debit/Prepaid cards) - +91 22 67987700
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