Help Desk Associate Jobs in Hyderabad For Graduate at CGG - Apply Now
Last updated: Jun 08, 2021 14:49 PM | Abisha
|Company Name||CGG Recruitment 2021|
|Post Name||Help Desk Associate Jobs|
|No of Posts||Various|
|Job Location||Hyderabad Jobs|
|Last Date to Apply||14/06/2021|
|Similar Jobs||Telangana Govt Jobs|
1. Position : Help Desk Associate
2. Education: Any Graduate.
3. Exp: 2 – 3 years
4. Skill Set:
i. Strong Computer Skills
ii. Good command over spoken and written communication
iii. MS-office (Excel,word)
iv. Facilitation and observational skills
5. Job Description:
i) Answering phones from customers professionally and responding to customer inquiries and complaints.
ii) Identifying, escalating priority issues and reporting to the high-level management
iii) Following up complicated customer calls where required
iv) Maintain daily issues in the form of Excel
v) Obtaining and evaluating all relevant data to handle complaints and inquiries
vi) Ability to deal with difficult callers
vii) Logical thinker
viii) Up-to-date Application technical knowledge
ix) Good analytical and problem solving skills
x) Good interpersonal and customer care skills
xi) Must have knowledge on MS-office (Excel,word)
xii) Other works as assigned by higher authorities
1. Candidates applied within 6 months are not applicable.
2. Canvassing in any form leads to the cancellation of application.
Selection Procedure :
CGG is conducting Online Interviews for Help Desk Associate.
How to Apply :
1. Interested candidates can apply in below mentioned link by end of 14-06-2021. Looking for Immidiate Joinees.
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