Volvo IT hiring Deskside Engineer – Local IT Support – B.E/B.Tech, Diploma

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Volvo IT is hiring for Deskside Engineer – Local IT Support profile
Candidates should have basic IT education (Any Degree or equivalent experience & training)


Candidates should have at least 1 year experience from work in the end user support area
Candidates should have support experience in the most common services and solutions provided by Volvo IT

QUALIFICATION CRITERIA

LOCATION : Bangalore
QUALIFICATION : B.E/B.Tech/Diploma
EXPERIENCE : 1 Year+

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JOB DESCRIPTION / DESIRED CANDIDATE PROFILE

Selected candidates work within the guidelines and routines defined for the product or assignment
Work to ensure relevant KPI/PI’s are met for the product or assignment
Provide the end user the support that is agreed upon
Act as action owner of the cases or orders called they are assigned to
Perform incident resolutions and request fulfillments

COMPANY PROFILE

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment, and drive systems for marine and industrial applications. The Volvo Group also provides complete solutions for financing and service.The Group has about 100,000 employees, production facilities in 20 countries and sales in more than 190 markets. Group sales of products and services are conducted through both wholly owned and independent dealers. The global service network handles customer demand for spare parts and other services.

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