Walkin Directly for the voice profile on 18th – 21 st October.
Genpact is Hiring for VOICE profile for the location Gurgaon.
Please mention “NEHA SHARMA” on top of your CV for reference.
Please message on 9899213060 after reaching Genpact for confirming your presence.
Job responsibilities are-:
Take inbound calls
Comprehend customers queries / Complains / Comments
Display empathy/ understanding of the issue/ concern towards customer
Provide quick an effective resolution to the customer’s queries
Handling multiple tasks simultaneously
Has a pleasant attitude
Wants to delight customers, above and beyond call of duty
Has a knowledge of customer needs
Is able to communicate clearly, both written and in speech
Talks in a way the customer can understand
Is able to handle complaints, even irate customers
Works accurately and with eye for details
Is able to use automated information systems to analyze the customers situation
Location : Delhi/NCR
Experience : 0 – 2 Years
Education : UG – B.Com – Commerce, B.A – Any Specialization, B.B.A – Management, BHM – Hotel Management, B.Sc – Any Specialization
PG – Post Graduation Not Required
DAY SHIFT – 6 Days Working
Genpact,opposite Shastri Park metro station,Delhi.
Date: 15 th Oct to Oct 18 th October
Time: 10am to2pm.
Contact Details : 9899213060
Qualification / Skills
Graduation in any discipline
0 -24 months experience
Freshers shall also be considered
Excellent English reading & writing skills
Fluent in English
Excellent Analytical skills.
Carry-One Updated cv, Original photo ID proof, Passport size photograph.
NOTE-(B.tech, MBA, GNIIT, MCA, BCA, CA, CS, ICWA) need not apply.
Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and India’s largest BPO and Knowledge Services organization, has over 20,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. In India, Genpact has over 16,000 employees working in offices in Delhi, Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur. Genpact provides a world class working environment and opportunities for career enhancement through focused training and rotations in different functions. Genpact also provides benefits such as medical, accident and life insurance, transport and round-the-clock medical facilities.Genpact was also recently named the 3rd best company to work for in India in the Business Today 10 Best Companies to work for in India survey. Genpact also topped the list of companies in the Dataquest 2005 BPO Company rankings.
Walk in Date : 15 th Oct to Oct 18 th October
Time: 10am to2pm.
Email : firstname.lastname@example.org