GENPACT is hiring FRESHERS for Domestic Voice Process Customer Service profile
Good communication Skills
Adhere to the product script provided
Meeting the monthly productivity targets
Should meet the required benchmarks
Login hours B/W- 7AM-11PM,Any 9hr shift can be given.
Call handling time
Quality scorings as per the requirements laid down
Capture additional customer details
Generate Reference and Cross-sell
Only non-technical Graduates are eligible
Location : Gurgaon
Experience : 0 to 1 yrs
Education : UG – Any Graduate – Any Specialization
PG – Post Graduation Not Required
Doctorate – Doctorate Not Required
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JOB DESCRIPTION / DESIRED CANDIDATE PROFILE
Should be Hardworking.
should be able to handle customers properly
should be able to work in shifts
Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and India’s largest BPO and Knowledge Services organization, has over 20,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. In India, Genpact has over 16,000 employees working in offices in Delhi, Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur. Genpact provides a world class working environment and opportunities for career enhancement through focused training and rotations in different functions. Genpact also provides benefits such as medical, accident and life insurance, transport and round-the-clock medical facilities.Genpact was also recently named the 3rd best company to work for in India in the Business Today 10 Best Companies to work for in India survey. Genpact also topped the list of companies in the Dataquest 2005 BPO Company rankings.